Microsoft Power Automate Process Mining
Process Insights is an organization team. We currently have shipped Power Automate Process Mining Process. Our goal is for users to understand and improve their process. Customers can simplify how they work by discovering workflow bottlenecks and automation opportunities through our products by utilizing process and task mining and leveraging the Power Platform.
Problem
Integrate and scale Minit and Process Advisor
focusing on an industry
There was too much ambiguity, no clarity. We wanted to tackle large scale and quickly, but that gave no clarity nor understanding who to focus on, nor which sector, industry, nor scenarios scenarios. We decided to go into the finance sector first.
We needed clarity and alignment on which part of the whole sector to tackle. To start creating alignment, I gathered research from t he finance team, talked to the finance products, and asked where does our product provide most value. At the same time, the pms were creating customer validation on the narrowing. With customer validation and research, I created a customer journey for engineers and product managers to align which personas we are catering too, and how to divide some of the scope of work.
Outcome
✅ Clarity and stakeholder alignment
✅ Influencing engineering semester planning and cost
✅ Feature prioritization
Design manager values:
Coach and care
“You have reached out to other leads and groups to collect and compile best practices and successfully created a smooth onboarding experience for her. You are investing time and effort to help her gain and build up her technical skills as well as helping her to network to learn more from other designers and disciplines, job well done and thank you for your care to form a diverse and inclusive team. Looking forward to having more designers/researcher/content designer joining your team to benefit and learn from your inclusive methodology and grow alongside you.” Design Studio Manager
"My manager is very transparent about business goals, growth developments, and areas where I can grow and improve my skills over time. Ana Sofia has helped me successfully onboard and given me the tools/resources I need to do my work efficiently. She is very friendly and easy to talk to, making it clear that I can ask for help and encourages my ideas." Designer Report
Inclusive
“I always appreciate how you promote Inclusive practice and behaviors, whether it is internal by Including tetrads or external working with customers and partners. Keep up the great work, by modeling and coaching others. This will benefit every individual in your immediate team as well as partners and groups that you interact with.” Design Studio Manager
Product impact
Customer centric leader
“Ana Sofia is an amazing leader who champions the customer and has helped provide a delightful and useful experience to the customers across multiple process mining features. I greatly value her collaborative mindset, design expertise and deep commitment to the product and customer.
It was a delight working with her for various features and especially power automate integration to make sure that the right user experience was provided to the customer to meet their needs. As an example, for power automate integration we far surpassed our engagement goals demonstrating that the customer resonated with the user experience.
I also value her ability to balance the product technical constraints with the right customer experience and her diligence in building the right design team to scale the process insights team impact.” Principal Product Manager Lead